Elula Online Unveils Game-Changing Solutions for 2025
Seamless communication isn’t just a luxury—it’s a necessity. Businesses need to connect with customers and teams efficiently, ensuring engagement, satisfaction, and productivity. That’s why Elula Online is proud to introduce two revolutionary solutions: Support Desk Africa and Stelno. Designed to enhance customer interactions and internal communications, these platforms leverage cutting-edge technology to keep businesses ahead of the curve.
Support Desk Africa: Elevating Customer Support From Anywhere
Support Desk Africa (SDA) is built to help businesses streamline their customer interactions across multiple channels, ensuring prompt, reliable, and personalised support. Whether you’re a small business or a large enterprise, SDA adapts to your needs, making customer service faster and smarter.
Key Features:
All-in-One Chat Solution – Manage customer conversations from a single dashboard, ensuring no query goes unanswered.
Respond on multiple channels in real-time – Chat to your customers on the channels they prefer whether its Instagram Messenger, Email, WhatsApp OR create a chatbot for your own website with just a line of code from our platform.
AI- powered Automations – Automate routine inquiries and provide instant responses, freeing up human agents for high-priority interactions, in multiple languages!
Communicate in any language– Support Desk Africa is available in 41 languages. Customise profiles for your users and automatically translate customer conversations plus easily add more languages at any time
Scalability for All Businesses – Whether you’re a startup or a large corporation, SDA grows with you.
With Support Desk Africa, customers benefit from quicker query resolution, personalised feedback and interactions on the channels they know and love.
Turn detractors intro promoters with Support Desk Africa’s suite of advanced messaging tools that enables businesses to reduce query resolution times, provide personalised customer feedback and unlock upsell opportunities with customers in real-time. Communicate with customers, faster and smarter, with Support Desk Africa
Learn more here: www.supportdesk.africa
Stelno: The Future of Business Messaging & Marketing
While SDA focuses on customer support, Stelno is a game-changer in chat commerce and internal communications. Designed to boost engagement and streamline marketing efforts, Stelno helps businesses harness the power of AI and advanced API integrations to create engaging marketing campaigns across the most popular messaging applications
Key Features:
One Platform, Three Powerful Channels – Reach billions of potential customers from a single interface.
WhatsApp Campaign Manager – Create META-verified WhatsApp marketing campaigns without leaving the platform
Marketing Automation – Leverage workflows and messaging templates to streamline conversations and ensure consistency in customer communications. Create compelling ads with AI-powered copy suggestions
Easy Administration – Monitor conversations, track agent performance, and generate reports effortlessly.
Smart, Affordable Marketing for Small Businesses – Get the most bang for your buck with Stelno’s range of cost-effective, impactful marketing tools.
Let Stelno help your business make the most of one of the fastest growing marketing tools, Chat Commerce, to enhance your brand presence and increase revenue.
Try It Free now: https://stelno.co.za/
Why Choose Elula Online?
Elula Online is committed to empowering businesses with innovative, cost-effective solutions that drive real results.
Both Support Desk Africa and Stelno offer Rand (ZAR) based pricing, saving businesses up to 20x compared to USD or EUR-based subscriptions.
Plus, our platforms come with Demo videos, detailed setup guides & free subscription options, giving businesses access to powerful messaging tools with generous user and conversation allowances.
Stay Ahead – Take control of the conversation with our AI-powered instant messaging solutions
Discover how Support Desk Africa and Stelno can transform your customer interactions and marketing strategies. Visit our website, connect with us on LinkedIn, or drop us an email—we’d love to help you take your business to the next level.